body {
  font-family: PingFang SC, Helvetica Neue, Helvetica, Arial, Hiragino Sans GB, Microsoft YaHei, "微软雅黑", "sans-serif";
}
.complain-header{
  width: 100%;
  height: 160px;
  background: url("../image/complain/zc_bg@2x.png") no-repeat;
  background-size: cover;
}
.complain-header h3{
  font-size: 32px;
  color: #FFFFFF;
  letter-spacing: 1.14px;
  text-align: justify;
  line-height: 160px;
  text-align: center;
}
.complain-box{
  box-sizing: border-box;
  width: 1200px;
  margin: -20px auto 31px auto;
  padding: 40px 49px;
  background: #FFFFFF;
  box-shadow: 0px 2px 10px 0px rgba(122,122,122,0.13);
  border-radius: 6px;
}
.complain-text {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #666666;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 400;
  margin-bottom: 25px;
}
.complain-orange-box {
  background: #FBF6EE;
  border-top: 1px solid rgba(236,216,180,1);
  border-bottom: 1px solid rgba(236,216,180,1);
  padding: 10px 20px;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #C48819;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 400;
  position: relative;
  margin-bottom: 50px;
}
.complain-orange-icon img {
  position: absolute;
  top: 15px;
}
.complain-orange-text {
  display: inline-block;
  margin-left: 28px;
}
.complain-box h3 {
  text-align: center;
  font-family: PingFangSC-Medium;
  font-size: 20px;
  color: #333333;
  letter-spacing: 0.56px;
  font-weight: 500;
}
.complain-box .blue-box-out {
  text-align: center;
  margin-top: -2px;
  margin-bottom: 23px;
}
.blue-box {
  display: inline-block;
  width: 25px;
  height: 3px;
  background: #046AD5;
  border-radius: 3px;
}
.flow-box {
  position: relative;
}
.flow-title {
  position: absolute;
  font-family: Akrobat-Bold;
  font-size: 24px;
  color: #046AD5;
  letter-spacing: 0.5px;
  font-weight: 700;
}
.flow-content-one {
  display: inline-block;
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #333333;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 500;
  margin-left: 50px;
  margin-top: 3px;
}
.flow-content-two {
  display: inline-block;
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #333333;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 500;
  margin-left: 50px;
  margin-top: -7px;
}
.flow-box-dashed {
  border-left: 1px dashed rgba(221,221,221,1);
  padding-left: 39px;
  margin-left: 10px;
  margin-top: 19px;
  margin-bottom: 24px;
}
.h292 {
  height: 292px;
}
.h100 {
  height: 100px;
}
.flow-box-text {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #666666;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 400;
  position: relative;
  top: -9px;
}
.w510 {
  width: 510px;
  margin-bottom: 20px;
}
.w1050 {
  width: 1050px;
}
.gray-box {
  position: relative;
  display: inline-block;
  box-sizing: border-box;
  height: 100px;
  padding: 24px 40px 24px 24px;
  background: #F6F6F7;
  margin-top: 13px;
}
.gray-box-icon {
  position: absolute;
  top: 30px;
}
.gray-box-second-icon {
  width: 1px;
  position: absolute;
  top: 22px;
  left: 88px;
}
.gray-box-text {
  position: absolute;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #666666;
  letter-spacing: 0.5px;
  text-align: justify;
  line-height: 26px;
  font-weight: 400;
  margin-left: 86px;
  margin-right: 40px;
}
.dashed {
  height: 11px;
  border-left: 1px dashed rgba(221,221,221,1);
  margin: 7px 0px 6px 10px;
}